Cloud Nine

If you experience a manufacturer defect or quality concern beyond your control, please contact 111LASH within 3 days of delivery to discuss a replacement or store credit. If you have received an incorrect item, please contact us immediately, within 3 days of delivery, to discuss a replacement. All products are inspected multiple times before shipment. 111LASH will not be held responsible for any orders shipped back. All returns must be authorized through 111LASH prior any replacements or store credit.

All orders are processed and shipped on business days only. Monday through Friday, excluding major US holidays. Orders placed on Saturday or Sunday will be processed on the next business day.